Is this a secure site for purchases?
Your data is always secure because we only use top payment companies to guarantee your safety and security. Xajeet is compliant with the California Consumer Privacy Act (CCPA).
How do I change or cancel my subscription?
Subscription changes can be made any time in the My Account section. Once a subscription is cancelled, the services and tools of your plan will still be available through the expiration date of the account. You will not be billed again after cancellation. You can upgrade or cancel your account at any time with no further obligation and you will continue to have subscription access until that subscription period ends.
How long are your subscriptions?
We offer monthly and yearly subscriptions.
Are the prices per site?
The prices are charged per URL. We provide a tracking code that you can install on multiple subdomains. If you are an agency/business wanting to implement granular customer tracking across multiple URLs, each site will have its own subscription.
Can I request refund?
We’re happy to work with you to resolve any issues, including changes to your current plan.
Do you offer discounts?
Yes, we do. Please reach out to firstname.lastname@example.org
What do you have available for larger accounts?
Our ENTERPRISE plan can be fully customized to meet your requirements.
Can I try the service for free?
We offer a free trial with limited session recordings and visibility. Click here to access the free trial.
We only need specific reports; can we customize the product based on our needs?
Xajeet was designed to create any and all reports your organization wants or needs. Get the exact information you’re looking for in a format that works for your team.
What operating system is the platform compatible with?
The platform is browser based so it is compatible with all modern browsers.